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Platform Technologies
   
 
 
Platform Technologies
 
 
 
Overview

 

FINO platform’s simplicity and robustness is an amalgamation of the strength of 3 integrated pillars – Core System, Distribution System and Information System – as depicted in the image below.
 
 

Brief on the pillars:

  • Core System:
    • Channels Interface: This is imperative component responsible for data management on and from field devices – Transaction and Enrolment alike. It also manages all parameters that govern the field devices application behavior during both online and offline scenarios.
    • Products Engine: This component manages the various financial and non-financial product definitions along with their subtle variances for a principal.
    • Data Repository: This component, as the name suggests, maintains the various principal-customer-products relationships along with their current status and transaction history.
  • Distribution System:
    • Enrolment Stations: This component is responsible for capture of the customer demographic and authentication information.
    • Smart Card: This component is responsible for managing the customer demographic, fingerprint authentication, product relationships – their status and transaction history.
    • Field Transaction Devices: All devices ingrained with FINO security philosophy and business logic implementation fall under this component i.e. all hand held terminals and fixed terminals.
  • Information System:
    • MIS System: This component manages all logics for data massaging to produce information for day-to-day planning and management of operations. The principals may utilize some of the pre-designed reports by FINO or ask for customized reports.
    • Credit Bureau: This component employs a mix of complex algorithms to assess the credit worthiness of a customer on the FINO platform.

All the above components are customizable for the specific needs of the principals.

 
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Details
 

Biometric Enabled Multi- Application Smart Cards

All customers touched by FINO are provided with a smart-card, which carries their fingerprint, demographic information and financial relationship information on the chip; while the fascia holds the demographic information and cardholder’s photograph along with Card Issuer’s details. FINO cards, thus, offers itself as a fool-proof unique identity tool, allowing the customer to authenticate self on an offline hand-held device for fulfillment of any transaction without any need to remember a password (PIN). The card can maintain up to 8 relationships with financial (Banks, MFIs, etc) or non-financial (PDS, etc) institutions along with their individual transaction history of up to last 10 transactions. Further, FINO's robust fingerprint validation engine ensures that a customer exists in the system once and once only.

The service agents of the principals of the financial/ non-financial institutions under the FINO umbrella are also given a smart-card with similar details, which forces them to authenticate themselves with their fingerprints as well. This ensures a secure offline transaction authenticated by the customer and principal’s representative.

While, the smart-card is an important tool to maintain the sanctity of the offline transaction, it does not mean that all transactions must be offline on FINO platform i.e. based on the nature of transaction, it can be designed to go online.

 

Biometric Enabled Handheld Devices

FINO developed customized application for various biometric enabled hand-held devices enforces biometric authentication of the financial/non-financial principal’s representatives and the end customer as a pre-requisite of an offline transaction. This, in addition to system level card authentication, forms the basis of the security at the very foundation of the offline transaction system allowing the customer to enjoy the benefits of the product functionality offered to him by the principal. The principal can also be sure that the transaction will be consummated only after due customer biometric authentication.

 

Core System

FINO developed customized Core System transaction applications helps manage various aspects of card lifecycle, handheld device lifecycle, principal’s field representative lifecycle, principal account lifecycle and transaction processing – field originated and principal originated – i.e. ensure that the field originated card present transactions are securely and timely sent to the principals’ system and also ensure that the principal originated card not-present transactions are sent to the card in an effective fashion. While, it is designed to hold the transaction data temporarily and is purged regularly, it can hold data for longer period based on principal’s needs on reconciliation related requirements.
 
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Infrastructure
 

Centralized Processing Centre in Navi Mumbai

  • Prompt & defined service delivery culture
  • Low Error Rate: Tracking at each production stage
  • Consistent Processes : ISO 9001:2000 certification
  • Robust contingency management procedure

 

 

FINO Infrastructure

Build simple, highly scalable, flexible products to be able to serve 600 million customers, and lacs of Banks, MFI and agents.

 

 
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